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TERMS & CONDITIONS

Thank you for choosing to stay with at Rheld Farm.

We hope you enjoy your stay.

Please find below the terms and conditions applicable to our site.

Please note that Rheld Farm is not responsible should anything cause you to be late or cancel your stay with us, for example a car breaking down, illness, bad weather, etc.. For this reason, we recommend that you purchase travel insurance.

We recommend that you purchase insurance, should you have to change or cancel your trip, you can get your deposit or full booking fee back from your insurance company.

 

  • We welcome CAMC members to this site, but we regret we are unable to accept non-members.

  • Booking with a non-refundable deposit is required, (see payment terms for more details) the remaining balance MUST be paid on arrival.

  • Your pitch will be allocated on the Welcome board on arrival.

  • Visitors - Please inform us if you intend to have visitors during your stay, this is a requirement by our insurance company. Visitors are requested not to bring pets with them, even if only staying for a few hours.

  • Dogs - We welcome one well-behaved dog per pitch. However, please keep in mind that dogs MUST be kept on a lead all times while on site and cannot be left unattended. As we are a working farm with livestock adjacent to the CL site, anyone found not adhering to these rules will be asked to leave the site. Thank you for your cooperation.

  • For your safety and security, the site is covered by our CCTV system

  • No EV Charging on site – EV charging can be found in Crickhowell car park, and at several locations in Abergavenny. Anyone found charging their vehicle on site will be asked to leave immediately

  • Drinking water supply taps conveniently the placed on each hook-up point, Chemical disposal points and recycling points are located within the CL site, please recycle as must as you can, food waste bags can be found on the information board. We do not have any toilet or shower facilities at present.

  • 2024 Charges are £22.50 per pitch inc 10 kwh of electricity. We accept cash, card and bank transfer.

  • Groups: If you are booking with friends or family, you must inform us when you book so that we can try and site you on adjacent pitches if they are available. We will require a membership number for each unit booking. We reserve the right to ask for full payment in advance for group bookings.

  • Please respect the privacy of others using the site.

  • We are a working farm, please be aware that there are tractors, machinery, livestock, and deliveries coming and going regularly.

  • Arrival on site is any time after 1pm. We ask guests to vacate their pitch by 11.30am, unless previously arranged with the site owners.

Payment

  • We accept cards, cash or bank transfer. Booking with a non-refundable deposit of one night pitch fee (two nights pitch fee for bookings over 4 nights, 6+ nights 3 nights pitch fee) is required to secure the booking, any remaining balance MUST be paid on arrival.

 

 

Cancellation policy

  • If you wish to change or cancel your booking, please ensure you do in good time, so we can rebook the pitch.

  • All deposits are non-refundable but are transferrable to another date within the same year, if changing the booking is more than 14 days before arrival. Bookings cancelled 14 days or less before arrival – deposit non-refundable

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